The introduction of a CRM system is expensive, takes a long time and does not bring the hoped-for added value for your company? This does not have to be the case! We will show you with a practical example how you can introduce a new CRM system in just three months at fixed costs.
The essential factors for a sustainable CRM project:
- Clean master data and master data processes (end-to-end)
- Standardization of business processes based on best practices
- Use of modern cloud technologies
Through an agile methodology and concrete industry know-how, you can quickly and reliably create added value for your company.
Our reference project:
Be inspired by our experience from reference projects in industry and benefit from concrete implementation recommendations.
We will show examples using a CRM implementation using Microsoft Dynamics CRM.
When
Thursday, 13.06.2019
from 08:30 to 11:00
Missed the event? Please contact us for information.
Where
ICB GMBH
Balanstraße 73, building 24,
81541 Munich
Agenda
08.30 - Reception & Welcome
09.15 - Success factors of CRM implementations - standardization of processes based on best practices | master data: Cleansing and maintenance processes | cloud technologies | project setup: Minimal principle and arbitrator - Sven Eckert, Senior Manager, ICB GmbH
09.45 - Espresso & discussion
09.45 - Practical example: Introduction of Microsoft Dynamics 365 as a CRM system - Procedure & project duration | business added value & costs
- People & Organisation - Florian Suckfüll, Management Consultant , ICB GmbH
10.30 - Cappuccino & Networking