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Cloud ERP Consulting, Cloud ERP Consulting, Cloud ERP

Portale Consulting

Portals optimize your networked value creation

We support you in realizing a closer customer relationship with your portal solution and deepening networking with your suppliers.

How a custom-fit portal solution can give you a competitive edge

Real time & everywhere

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Connection of third-party systems and role-based authorization models provide the relevant stakeholders with up-to-date data that they need - when and from where they want it.

Build ecosystem

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Thanks to extensive functions such as ticket systems, knowledge databases, communities and forums, you can build an ecosystem around your brand.
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Increase value creation with AI

Thanks to automation of routine tasks, AI functions (chatbots, image & text recognition, translations,...) and networking with third-party systems, employees can focus on their core value-adding tasks.
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Minimize costs & lead times

Relevant cost savings can be achieved by outsourcing tasks to external parties, automating processes and synchronizing data.
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Use platform effects

Onboarding customers and partners on your portal platform creates numerous opportunities for cross-selling and upselling, stronger customer loyalty, higher customer returns and much more.
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Utilize Insights & Identify Potentials

Centralizing data collection and integrating business intelligence tools enables efficient data analysis and better decision making.

Portals bring numerous advantages for all parties involved

ICB Procedure for a Cloud ERP Project

Clients

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Commitment to the company
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Exchange with peer groups
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Fast data access
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24/7 service
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Appointment
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Service tickets
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Communication platform
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Optimized customer journey

Partner

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Exchange with peer groups
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Fast data access
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Appointment
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Optimized collaboration
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Product training
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Identification of contact persons

Portal

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Self-Service
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Forum/Community
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Data access
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Documents
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Automation
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Networking & Integration
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Knowledge base
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Communication
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Artificial intelligence
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User profiles

Management

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Sales increase
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Cost savings
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Optimized service KPIs
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Employee satisfaction
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Increased productivity
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Business model setup
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Optimized IT architecture
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Improved transparency & insights

Employees

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Data collection & analysis
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Workload reduction
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Focus on value-adding activities
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Automation
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Process Optimization & Integration
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Central communication channel

Why you get your optimal portal solution by working with us

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Cross-industry understanding

Insight into diverse business models gives us extensive industry expertise - which is why we can transfer diverse best practices to new environments.
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Holistic view

We solve problems from end to end and from top to bottom. We understand your system architecture and know how to optimally integrate a portal into it.
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Proven methodology

Our portal-specific methodology defines your company-specific standard and successfully implements it.
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More than just technology

In addition to providing comprehensive advice on technical options, we also contribute our expertise in sales, customer journey and customer loyalty processes.
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Strong network

We draw on a reliable network of portal providers and suppliers as well as partnerships with Telekom, Celonis and Microsoft.
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Independence

We act independently of technology providers to design a customized portal solution for you.

What portals are there and how are they best used?

Build your company's digital ecosystem now!

What are portals?

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A portal is a web-based platform that brings together information from different sources on a unified user interface. Portals often provide personalized access to data, tools, and applications relevant to different user groups, such as employees, customers, or partners. Typically, a login mechanism is used to control access and personalize content based on the user's identity and rights.

Some characteristics of portals are:

Integration: You can merge data and functions from different systems and applications into a coherent user interface.

Personalization: Content and features can be customized based on user profiles and preferences.

Access control: Portals often offer differentiated levels of access to ensure that users can only see and use the information and tools that are relevant to them.

Interactivity: In addition to displaying information, portals often offer tools for communication, collaboration and transactions.

Which data sources and systems can be networked with portals?

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Portals are designed to integrate a variety of data sources and business systems to create a centralized information and work platform. Here are some of the most commonly integrated data sources and systems.

Enterprise Resource Planning (ERP): These systems manage central business processes such as finance, human resources and production.

Customer Relationship Management(CRM): These systems store information about customers, sales contacts and interactions with the company.

Document Management Systems (DMS): These systems store, categorize and manage corporate documents.

Business intelligence (BI) and analytics tools: provide reports, dashboards, and data-driven insights.

Communication tools: email servers, chat platforms or video conferencing tools can be integrated to facilitate communication within the portal.

Databases: Both relational and NoSQL databases that store a wide range of enterprise data.

External APIs and web services: Third-party services such as payment gateways, geolocation services, or other industry-specific services can be integrated to extend the portal's functionality.

What added value do portals deliver in networked value creation?

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Portals play a crucial role in networked value creation, serving as interfaces for information exchange and collaboration between different actors. Here are some important added values that portals offer in this context:

- Centralized access to various data sources ensures simpler and better decisions.

- Seamless collaboration between employees, customers and partners enables greater efficiency.

- Personalized content increases customer satisfaction and loyalty.

- Increased flexibility for faster market reactions.

- Secure data exchange protects corporate information.

- Business systems integration maximizes the flow of information.

- Scalability meets growing business needs.

In networked value creation, portals not only promote a company's internal efficiency and productivity, but also strengthen external relationships and partnerships. By centrally networking data, resources, and actors, portals enable holistic, coordinated, and efficient value creation in an increasingly complex business environment.

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