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Case Study: ERP Consulting

The rescue of an ERP system in retail

Find out how a retail company replaced its AS400 and migrated to a cloud-based Microsoft Dynamics ERP solution with the help of ICB GmbH's holistic consulting approach.

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Departure of the existing platform threatened to fail

4,000 employees, 300 stores - the German trading company has been on a consistent growth course since its foundation.

As is often the case, the company's IT structure could not keep up with the pace of growth. The merchandise management system based on the outdated AS/400 platform was proving increasingly unsuitable. As a retail company is particularly dependent on functioning supply chains and supporting IT, the company decided to switch from AS/400 to the ERP solution Microsoft Dynamics 365.

However, the ERP project, at the chain store with locations all over Germany, had run into a significant snag for a number of reasons. The project even threatened to fail.

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Independent analysis saves ERP project

Work on the laptop

Reduce complexity

Procedure

At the beginning, all affected processes were analyzed in order to enable optimization with process maps. The detailed process analysis revealed that the chosen architecture was not suitable for the retail company. A cloud ERP solution was recommended.

The applied project methodology was also replaced by the specially developed 7-phase best practice project plan. A new architecture, optimized project planning and a consistent standardization course enabled the company to successfully introduce Microsoft Dynamics 365 company-wide.

Download the full case study now!

Find out how we used a cloud-based ERP solution to replace the existing system and ensure success.

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