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Cloud ERP Consulting, Cloud ERP Consulting, Cloud ERP

Process Modeling & Process Optimization

Optimize your business processes through process mining

Your processes are not running efficiently? Our data and process analytics experts identify, monitor and improve your business processes to help you achieve your business goals smoothly.

Why do companies often fail to see the causes of weaknesses in processes?

 Digital training platform

Hidden process potential

Process analysis uncovers existing problems and opportunities for business process improvement. Why does the time, value, quality or quantity of a process often not meet your expectations?
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Low data quality
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Complex processes
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No standardization
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Long lead times
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Complex IT systems
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No data integration

We resolve the complexity

That's why we focus on a thorough process analysis and customized adjustments during ERP implementation. Our comprehensive training program also ensures that your team quickly becomes familiar with the new processes.
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End-to-end
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Proven methodology
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Managed Services

How to unlock and leverage your hidden process potentials

Process mining is an analytical discipline that discovers and understands processes exactly as they actually are. Process mining software is thus a kind of X-ray machine for business processes.

We follow three steps for optimization

ICB Procedure for a Cloud ERP Project
Measure and identify
  • Workshops for the definition of requirements
  • Setting up the Celonis Process Mining software
  • Digital visualisation of existing business processes
  • Mapping of the complete value creation processes on the basis of the systems used
  • Identify weaknesses, bottlenecks or malfunctions in processes
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Analysing and pointing out
  • Illustrate the root causes of the performance gaps.
  • Prioritise the weak points in processes, based on measurable factors
  • Create use cases and recommendations
  • Representation of the actual business processes
3
Implement and recommend
  • Development of measures with the help of best practices
  • Identifying alternatives to reduce rework activities
  • Optimisation of economic efficiency
  • Designing efficient and sustainable processes
  • Decisions for automation are made objectively and fact-based
  • Continuous monitoring and adaptation to corporate goals

Our proven methodology for creating agile and lean business processes

1

Compare

We compare the customer's process requirements with standard, industry-specific process templates to assess the customisation requirements.

2

Analyze

We analyze every process in depth to fix what's broken, trim waste, and add value at every hot-spot.

3

Evaluate

By focusing on processes with hot spots, we evaluate which software solutions drive value creation.

4

Develop

We develop tailored solutions for optimized business processes and we make them cloud ready.

Cloud Ready
Digital processes

Digital processes that are agile and lean

Maximum efficiency and quality of your business processes

Technology is at the epicenter of every business strategy and process, and companies that fail to stay on the leading-edge experience lower production rates and decreasing profitability. We see Process Management (PM) as the starting point and foundation of any digital transformation—It is an ongoing discipline that needs to be regularly reviewed and fine-tuned.

Process Optimization Methodology

Where others immediately start building IT solutions, we take a different approach. First, we analyze each core business process in its entirety to fix what's broken, eliminate what's redundant, and identify the "hot spots" of opportunity where we can add and increase value.

The ICB added value

Our process management methodology for digital transformation makes core processes transparent so that they can be optimized and successfully managed in the long term. We look for opportunities to create value in every process. We optimally prepare the process landscape for cloud technologies.

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Increase process efficiency and quality
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Add value at every opportunity
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Align optimized processes with the right cloud solutions

Results that surprise -
agile approach meets AI software

ICB has its roots in technology and has extensive experience in optimising processes. The process mining team at ICB consists of experts with certified expertise and detailed tool experience.

Live session:
Process Mining Basics

What is process mining and how does it work?

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Process mining is a data-driven analysis technique that enables companies to understand, visualize and optimize their business processes based on actual data. It uses event logs from IT systems to analyze the flow of processes and gain insights into their execution.

The method uses special algorithms and models to reconstruct and visualize the business processes in order to understand the process flows, detect deviations and uncover weaknesses. By identifying bottlenecks, inefficiencies and sources of error, companies can optimize their processes and thus improve their efficiency, quality and profitability.

What advantages does process mining offer companies?

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Process mining enables a comprehensive analysis of business processes, which can lead to more efficient workflows, cost savings and better compliance. By identifying bottlenecks and optimization potential, it contributes to continuous process improvement.

Which data sources are used for process mining?

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Process mining uses event logs that are generated by IT systems. These logs contain information about every activity in a process, such as timestamps, user actions and process steps. Data sources can be ERP systems, CRM systems or other IT systems that map business processes.

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